Premium Product Warranty

We only work with the world's trusted brands in mobility and healthcare. Every product we sell is supplied through an Australian distributor, so Australian warranty applies and claims are handled locally — no overseas returns, no headaches.

  • All products come with a minimum 12-month manufacturer's warranty; many carry up to 36 months.
  • Your rights under the Australian Consumer Law apply in addition to any manufacturer's warranty.
  • Warranty does not cover normal wear, misuse, or use beyond the stated weight rating.

Making a claim

Email shop@abilitywarehouse.com.au with your order number, a description of the fault and photos. We'll arrange repair, replacement or parts with the distributor and keep you updated.